1. What we collect
- Account identifiers such as phone number, display name, and wallet ID.
- Transaction metadata for TKD credits/debits, pack purchases, and marketplace activity.
- Device information (browser, IP address) used to secure login attempts.
- Images and metadata submitted during card ingestion for vaulting.
2. How we use data
- Authenticate access and deliver SMS one-time codes.
- Maintain the closed-loop ledger for TKD balances and instant buybacks.
- Verify collectibles, detect fraud, and comply with legal obligations.
- Provide customer support and respond to redemption or dispute requests.
3. Sharing
We share data with vetted providers that power payment processing, identity verification, card scanning, and cloud infrastructure. Each provider is contractually required to secure your information and process it only on Ten Kings instructions.
4. Security
Access to internal tools is role-based and audited. Sensitive data is encrypted in transit and at rest. We regularly test the platform for vulnerabilities and monitor for anomalous activity.
5. Your choices
- Update account information from the profile dashboard or by contacting support.
- Request a copy of your data by emailing privacy@tenkings.co.
- Request deletion of your Ten Kings account (subject to retention required for compliance) by emailing support.
6. Contact
Privacy questions? Email privacy@tenkings.co.